Privacy Policy

At Neriah The Candle Store, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through trusted payment providers; we do not store your card or banking information)

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order updates and shipping notifications
Improve our products, services, and website
Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers, such as payment gateways and shipping partners, to complete your order or when required by law.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.